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I don't use the program, use the OpenVPN and download the locations in a folder then add them to OpenVPN if you do that this VPN cannot be beaten. They have some of the best pricing around AT 9.99 per month
I used this VPN for one day and it doesn't work and they couldn't make it work. So I asked for refund and they are not even responding now. Before that they were responding to solve the problem, when they can't resolve it and because I asked for refund they are not responding. Save your money use something else.
Its loads easily but there support is not live or accouter. I bought mine ANS 4 days later i cancelled and asked for my refund,they have a 30 day policy. But they do not, i repeat THEY DO NOT follow their promise.. Personally i feel it's a scam company.