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I was a customer 6 years ago. They still email me frequently, despite me unsubscribing many times and reaching out to their customer support 8+ times. If Ivacy can't get this right then I wouldn't trust any other promise that they make.
Never had a problem connecting my desktop pooters with Ivacy. Had minor problem connecting my IOS device to my dedicated European IP but that was soon sorted. I daresay most of the negativity comes from the younger generation who have no patience. Staff at Ivacy who helped this 75yr old were awesome and ever helpful. Keep at it guys! I'd give them 9.5.
Completely shady company. They offer a "free" trial period that costs .99. Not a huge deal but still deceptive. Then they automatically roll that into a year-long subscription and if you try to cancel they tell you you can't have a refund because the .99 "free" trial is a "special account" and special accounts don't qualify for refunds. They advertise a 30-day money-back guarantee but refuse to honor it. If they're that shady about their billing practices who knows what kind of spyware they're installing?
