After eleven months of contacting Expat VPN’s help desk regarding my inability to access Amazon Prime Video I’m ready to throw in the towel. Their support personnel generally respond within hours to any inquiries, but sadly, Expat VPN is unable to resolve the issue. Additionally, many responses from support personnel require clarification due to the incomplete instructions conveyed by Expat VPN’s support personnel. In general...frustrating, irritating, and not providing the service they advertise.

I have to keep changing it from Australia to UK.This has been pointed out by other people for ages.Yet it hasn’t been corrected. It didn’t work for me in China. I’m considering changing to the one I did use in China.

At the beginning I was satisfied. For some time now (during the last 10 days) the connection to the Danish server has practically never worked! But my subscription is still running... Either nothing happens (the flag remains "pale") or the message appears that the VPN server did not respond.